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1.6

I started sending all the required paper work for an insurance claim in March 23, 2016 today is April 15 and I'm still having problems getting the insurance check issued so the contractor can get the work completed. Nobody seems to know what they are doing everyday the need something new.

I feel like I'm dealing with kids in middle school going trough some type of training. 1 more year to deal with the worse mortgage company in the U.S. I just wish they would really train there people correctly.

It shouldn't take 4 weeks to issue anything at all. Customer service is not professional, same for the supervisors the lake Imtellegent.

Reason of review: Poor customer service.

Location: La Place, Louisiana

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